Terms & Conditions

Last updated: 15 October 2026

1. Who we are

The mailseed.tech website is operated by Francisco Miranda Oliveira da Silva, a sole trader operating under the Mailseed brand, Portuguese tax ID (NIF) 253728614, Porto, Portugal. Contact: contact@mailseed.tech · +351 913 347 109.

2. Scope

These terms govern access to and use of the website. By using it, you accept these terms. If you do not agree, please do not use the website.

3. Services and information

Information about services and products (including VelopLead) is provided for information only and is not a contractual offer. Any service is subject to a specific proposal or contract with its own scope, timeline, price and conditions, which take precedence over these terms.

4. Intellectual property

The website content (text, design, logos, graphics and code) and the Mailseed and VelopLead brands belong to their owner or are used with permission. They may not be reproduced, distributed or modified without prior written consent. Third-party trademarks mentioned (e.g. Meta, Facebook, Instagram, WhatsApp, Telegram and Google) belong to their respective owners and are used for descriptive purposes only.

5. Acceptable use

You agree not to:

  • use the website for unlawful purposes or in bad faith;
  • send spam or offensive content through the forms;
  • attempt unauthorised access to systems, or compromise the website's security or operation.

6. Liability

We make every effort to keep information accurate and up to date and the website available, but we do not guarantee it will be error-free or uninterrupted. The website may link to third-party sites, for which we are not responsible.

7. Privacy

Personal data processing is governed by our Privacy Policy and Cookie Policy.

8. Complaints and alternative dispute resolution

You can file a complaint through the Portuguese Electronic Complaints Book.

In consumer disputes, consumers may use an alternative dispute resolution body. The competent body for the Porto area is CICAP – Centro de Informação de Consumo e Arbitragem do Porto, www.cicap.pt. More information on the Portuguese Consumer Portal (www.consumidor.gov.pt).

9. Governing law and jurisdiction

These terms are governed by Portuguese law. The courts of Porto have jurisdiction over any dispute, without prejudice to mandatory consumer protection rules.

10. Changes

We may change these terms at any time. The current version is always published on this page.